June 02, 2024

Riot's New Plan to Combat Toxicity in Valorant

Let’s talk about a big issue in gaming today—trash talk and harassment. Valorant, developed by Riot Games, has seen its fair share of toxic behavior. Recently, Riot announced a serious action plan to deal with this problem head-on. The new strategy, shared by studio head Anna Donlon, aims to create a better environment for all players.

Why Riot is Stepping Up

Since Valorant's release, Riot Games has been battling in-game harassment. With voice chat becoming a core part of the game, the challenge has grown. Anna Donlon shared that Riot has been boosting their efforts to find solutions, but the global player base brings unique challenges.

Riot's approach to tackling toxic behavior involves several key steps. Here’s what they’re doing:

Riot Valorant Toxicity Plan

Updating Policies and Penalties

Riot plans to update their policies within the next 30 days to allow for quicker and harsher penalties for the worst behaviors, like hate speech and threats of violence. This means that players who cross the line will face severe consequences faster.

Introducing Stronger Punishments

They're also introducing tougher punishments, including temporary and permanent bans, as well as, in extreme cases, hardware bans. Hardware bans are a big deal and will be used only when there’s clear evidence of severe misconduct, reviewed manually to ensure fairness.

Expanding the Review Team

With these changes, Riot expects an increase in reports needing manual review. To handle this, they’re boosting the team responsible for reviewing these reports, ensuring timely and fair actions against offenders.

Rolling Out Riot Voice Evaluation

In North America, Riot has been testing the Valorant Riot Voice Evaluation (RVE) system in English, and it's been quite effective. Riot discovered that 75% of players who received RVE actions did not commit new offenses. Riot plans to expand this system to more regions and languages, considering local laws on player safety and privacy.

Unfortunately, none of these steps include releasing the Valorant Replay Mode.

Reviewing Past Offenders

In a one-time effort, Riot will review the top suspected offenders from the previous act and issue penalties. Riot is conducting this retrospective review to ensure the accountability of players who have demonstrated toxic behavior in the past.

Donlon emphasized that the goal is not just to punish but also to create a positive gaming atmosphere. Riot wants to invest in systems that prevent harassment from happening in the first place. This includes better design and community support to foster a healthy gaming culture.

This five-step plan is by far the biggest boost to Valorant’s player behavior systems since its debut.

Riot Valorant Twittter X

Riot’s new plan is a solid step toward making Valorant a safer and more enjoyable game for everyone. By updating policies, introducing tougher penalties, and expanding their review processes, they’re showing a serious commitment to tackling toxic behavior. This proactive approach is about ensuring that all players can enjoy the game without dealing with harassment.

 

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